Nowadays, call center industry is expanding its success throughout the year. One of the evidences is ESSAR call center buys PeopleSupport for $250 M.

Essar group operates steel, oil and mobile phone business in India. PeopleSupport Philippines operations will be merged with Aegis through a Mauritius-based unit of Essar.

The saying, "It takes two to tango". Same thing with the call center industry, success is also through partnership and trusting with one another. [via]