To guarantee that customers have alternative and multiple accesses to the customer support services of National Sports Lottery (NSL), Contact Solutions Limited, a Nigerian provider of Call Services and Customers Management Solutions, was named officially by NSL as Strategic Partners to put in position an IP PBX Call Management Solution for its Call Centre operations and corporate communication intentions.

Utilizing the IP PBX Call Management Solution from Altigen, a 90 user Call Management Solution will be carried out to make better on its skill to assist and keep in possession its customers.

Call Center industry bumping all over the world and one of those countries is the Philippines. Going back in the history of Call Centers, In 2003, the Asian Call Center Review reported the Philippines as the 1st rank in the offshore call center industry for the Asian region, surpassing India at the second spot, and in 2005, the Philippines ranked Top 10 worldwide for BPO destinations, according to Neo IT's Mapping Offshore Markets Update.

We could never say that US is very powerful with regards to any aspects of life. As we all know, U.S is one of the famous locations of call center industry. In this time, US is experiencing a little downfall about the call center industry. Since, many investors are trying to locate their business outside the U.S; the great advantage of this is for those countries such as Canada, Australia and UK.