Hesitancy to expand in call center is the major problem of Davao City. The main reason of this problem is that, many applicants choose to work in either Manila or Cebu because of the higher salary than of in the Davao City. Starting salary for call center work in Davao City ranges from P8,000 - P11,000 a month compared to P15,000 in Manila.

Mr. Pasawa, the point person for information and communications technology sector of the Department of Trade and Industry in Davao Region, call center in Davao is trying to form a pool of human resources from which they would be able to hire so many workers that would ease their problem. They wish to offer salary compared to salary given in Manila to gain more employees. [via]