The Philippines is forecasted to grow by nearly 25% in the next 12 months, notably higher than Austalia (3%) and the US (negative 3%).

Furthermore, William Dieu, senior research analyst for Sydney-based Callcentres dot net has said that the Philippines have a larger proportion of profit centers and they expect that it would increase in the next few years. Also, Dan Reyes, CCAP director, noted that most of the customers are migrating support from the US to the Philippines.

Indeed, this only shows that Philippines deserves to be the Profit Center. [via]