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Previously IRMC, iQor Inc., a premier provider of call center services, carries on its worldwide expansion with the opening of its second call center in India, the new Center of Excellence in Delhi. Almost doubling its operations in India, iQor intends to use the service of over 1,000 people by the last part of 2008. As part of its growing pledge to employee retention, iQor gives to performance chances to grow financially in responsibility and in title within the company. It likewise offers its employees chance being the one of its kind to work in other iQor offices at any place throughout the world. |
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Within the next two months, Davao City will be one of the major hubs for the business process outsourcing industry. This was a statement from Eriberto Barriga Jr. of the city’s Information and Communications Technology (ICT Davao). The new BPO company will be hiring 400 call center agents for its 200-seat facility. |
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Sutherland Global Services, a business process outsourcing company based in New York, aims to double its workforce in the Philippines by hiring over 5,000 agents within the year to add strength to its present workforce of 5,500.
Fifteen percent of Sutherland's overall business is in the Philippines and to help plans to start new facilities in the cities of Davao, Tarlac and Iloilo, the company needs to hire 5,000 fresh agents from different cities. At an average of $3,500 per seat, Sutherland needs an investment of $17.5 million to fulfill these plans. |
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With the changes in Smart's call center requirements, Smart Communications Inc. will entrust its call center service to SPi Ventus (formerly ePLDT Ventus). SPi Ventus has more than 6,000 employees, and supplies a wide variety of contact center services to Fortune 500 customers in the Philippines, the US, Canada and the United Kingdom. |
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