Call Center Industry nowadays has the large population of having the agents who are licensed nurses. According to Philippine Nurses Association (PNA), most of their nurses are now working in call centers. This resulted of low demand of nurse in different hospitals in the Philippines. Also, the large amount of population of newly grad and newly licensed nurses could not suffice in its low demand of work.

Training is one of the requirements of being a nurse; they could not work regularly without passing the said training. This is really a hard thing onto the nurses. Instead of waiting for the result of the training, they resort in applying in an instant and easy job which is being a call center agent, because the only important requirement for this job is being competent in speaking English Language.

In fact, they could have the salary of 12,000 to 16,000 in call center compared to a low salary in the hospital from 6,000 to 8,000 in private and 10,000 in public sectors.

This is the reality that PNA is facing nowadays. [via]