A Philippine-based customer call center is expanding around the world by targeting more small and medium businesses around the world seeking to outsource their order taking services.

Fred Chua, chief executive officer of Magellan Solutions Outsourcing, said that order taking is ideal for small and medium businesses offering a wide variety of consumer goods. He also added that this is perfect for service oriented enterprises.

Since the growth of the small business segment has been exploding across the globe, Magellan Solutions Outsourcing realizes that it is good to reach out to businesses that want to have an outsourced customer service. Flower shops, pet grooming and supplies, confectioneries, specialty food, insurance and pizza delivery are among those businesses.

Aside from order taking services, the company also provides inbound and outbound calls such as reservations, market survey, lead generation, telephone answering services, telemarketing, live and email chats, and more.