Call Center Philippines
iQor Opens New Call Center of Excellence
Written by Agent 007   
Tuesday, 15 April 2008

Previously IRMC, iQor Inc., a premier provider of call center services, carries on its worldwide expansion with the opening of its second call center in India, the new Center of Excellence in Delhi. Almost doubling its operations in India, iQor intends to use the service of over 1,000 people by the last part of 2008.

As part of its growing pledge to employee retention, iQor gives to performance chances to grow financially in responsibility and in title within the company. It likewise offers its employees chance being the one of its kind to work in other iQor offices at any place throughout the world.

From 2006 until now, iQor has enlarged its operations by 100 percent. Expansion in the Philippines, Canada, India and the United States will make up the major worldwide growth activity of the company in 2008.

From 20 Centers of Excellence in five countries and four continents, iQor gives call center services to some of the world's most known companies. To draw from the best skills of a global workforce, the 8,000 employees of iQor work with state-of-the-art technology that provides highest adaptability. It provides services such as customer care, customer retention and revenue recovery to its customers in a series of industries such as financial services, telecommunications and government.

One of the incentives iQor gives to its employees is employee retention. This incentive will make its employees perform their best. In addition to this incentive, provision of employees with air-conditioned home-to-home transportation to and from work is a big help to its employees.

[Via contactcenterworld.com]

Last Updated ( Tuesday, 15 April 2008 )
 

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