Convergys Corporation is the largest private employer in the Philippines. They had announced that there will be a new facility in Cebu City.  Convergys' new contact center will be situated in the Asiatown IT Park in Baguio City. The company will operate 15 facilities throughout the country, eight in Metro Manila, four in Cebu City, and one each in Bacolod City, Santa Rosa, Laguna, and Baguio City.

According to Marife Zamora, Philippines Country Manager and Managing Director, Asia Pac/EMEA for Convergys, the largest BPO provider in Cebu City and in the Philippines is getting bigger. Clients continue to request the Philippines as the location for their critical customer support operations.

Convergys employees in the Philippines got hundreds of thousands of customer service calls every day from their global clients representing a wide variety of industries, including financial services, telecommunications, retail, e-Commerce, direct response, and health care.

Last year, Convergys won the "BPO Company of the Year" award at the International ICT Awards and was also inducted into the Philippine Economic Zone Authority Hall of Fame after winning both the Outstanding Employer and Outstanding Exporter three times in each category. Convergys believes in investing in the development of its people. Motivated workforce maximizes Convergys’ productivity and enhances the quality of service that they offer to all clients.

Convergys continues to hire as new work continues elegant in the country. Interested applicants may submit resume to jobsph[at]convergys.com. [via philstar.com]