Call Center in the Philippines

The partnership of TELUS International Philippines (TIP) and Asia Pacific College (APC) will bring new opportunities for outsourcing services for TELUS International University (TIU). They have signed an agreement for career learning and development which was headed by TIP president Jeff Uthoff, APC president Dr. Paulino Tan, and other APC and TIU officials.

BPO firms should adhere to the new policies of Department of Labor and Employment Circular No. 1-2008 which states that companies must protect their workers from work health risks. According to DOLE Secretary Rosalinda Baldoz, business-process outsourcing (BPO) industry must follow the Occupational Safety and Health (OSH) programs. The said program will help the BPO firms to monitor the health problems in the workplace.

Cebu City has been recognized as BPO destination. To promote and improve the city's competitiveness, a road show is scheduled to happen in the second quarter of the year. Industry players had merged with European Chamber of Commerce of the Philippines (ECCP) to present various BPO destinations in the city. Joel Mari Yu, managing director of ECCP spearheaded the said event. Potential investors from UK will look for possible BPO locations.

In the past, only GROs spend their time working during the night. But these days, even young professionals work at graveyard shift just to earn more income. This is the life brought by business processes outsourcing (BPO) jobs. BPO workers offer services virtually 24 hours, they skip their night life and holidays to be able to cater to the needs of their clients.